Terms of service

Terms of Service

Last updated: November 2, 2026

These Terms of Service govern your use of rootinco.com and purchases from ROOTIN CO. By visiting the site or placing an order, you agree to these terms. If you do not agree, please do not use the site.

Online Store

You must provide accurate, current and complete information when placing an order. You may not use the site or our products for any unlawful or unauthorized purpose.

Products and Compatibility

We make reasonable efforts to describe product materials, dimensions, profiles, layouts and compatibility accurately. Colors and appearance may vary depending on screen settings and manufacturing batches.

Customers are responsible for reviewing compatibility information before purchase and should contact us before ordering if uncertain.

Handcrafted artisan products may have minor differences in color, texture, pattern, internal decoration, foil placement or small bubbles. These normal variations are not generally considered defects.

Prices and Orders

Prices are displayed in the currency shown at checkout. Shipping charges, taxes, duties and other charges, when applicable, are shown or described at checkout.

Submitting an order does not guarantee acceptance. We may cancel or limit an order because of product availability, pricing or description errors, suspected fraud, delivery restrictions or other reasonable operational concerns.

If payment has already been collected for a cancelled order, it will be refunded using the original payment method.

Payment

Payments are processed by third-party payment providers. Their terms and privacy practices may also apply. You confirm that you are authorized to use the payment method submitted with your order.

Shipping

Shipping destinations, processing estimates, delivery estimates, tracking and customs information are described in our Shipping Policy.

Delivery dates are estimates and may be affected by carriers, customs, weather, public holidays or other circumstances outside our reasonable control.

Returns and Refunds

Returns, replacements, cancellations and refunds are governed by our Refund Policy. Nothing in these terms excludes consumer rights that cannot legally be limited.

Intellectual Property

The site content, ROOTIN CO branding, graphics, text and original images are owned by or licensed to ROOTIN CO and may not be copied, reproduced or commercially used without permission, except as permitted by law.

Third-Party Services and Links

Our store is hosted by Shopify and may use third-party services. We are not responsible for third-party websites, services or content that we do not control.

Prohibited Uses

You may not misuse the site, interfere with its security or operation, transmit malicious code, attempt unauthorized access, submit fraudulent information, infringe intellectual-property rights or violate applicable law.

Disclaimer and Liability

To the maximum extent permitted by applicable law, the site and services are provided without guarantees beyond those expressly stated.

ROOTIN CO is not liable for indirect, incidental or consequential losses arising from use of the site or products. Any limitation applies only to the extent permitted by law.

Changes

We may update these terms from time to time by posting the revised version on this page. The updated date will indicate when changes were made.

Contact

Questions about these terms may be sent to  support@rootinco.com